Terms of Use Dooneuy

1. Introduction

These Terms of Use (the “Terms”) govern your access to and use of Dooneuy’s official website (www.dooneuy.com) (the “Website”), including browsing product listings (handbags, wallets, business cases, travel accessories, apparel, shoes, watches, and more), creating an account, placing orders, and interacting with any content or features on the Website. By accessing or using the Website, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy (all available on the Website). Dooneuy reserves the right to update these Terms at any time—changes will be posted on this page with a revised “Last Updated” date, and your continued use of the Website after changes take effect constitutes acceptance of the updated Terms.

2. Eligibility to Use the Website

To use the Website, you must:

  • Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher); or
  • Have the consent of a parent or legal guardian if you are a minor, with the parent/guardian agreeing to be bound by these Terms on your behalf.
  • Have the legal capacity to enter into a binding contract (e.g., not under a legal disability that prevents you from entering into agreements).

Dooneuy reserves the right to restrict or deny access to the Website to any individual who fails to meet these eligibility requirements, or who violates these Terms.

3. Account Creation and Management

3.1 Account Registration

To access certain features of the Website (e.g., tracking orders, saving shipping addresses, viewing purchase history), you may create a user account. When registering, you must provide accurate, complete, and up-to-date information (including your name, email address, and password). You agree not to use false or misleading information, or the personal information of another person, to create an account.

3.2 Account Security

You are solely responsible for maintaining the security of your account password and for all activities that occur under your account. You must:

  • Keep your password confidential and not share it with any third party.
  • Notify Dooneuy immediately at [email protected] if you suspect unauthorized access to your account (e.g., lost password, suspicious login activity).
  • Log out of your account after each use, especially when accessing the Website from a shared or public device.

Dooneuy is not liable for any loss or damage caused by your failure to maintain account security. We reserve the right to suspend or terminate your account if we suspect unauthorized use, fraud, or violation of these Terms.

4. Permitted Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. Permitted uses include:

  • Browsing product listings, reading product descriptions, and learning about Dooneuy’s products and services.
  • Creating an account (if eligible) to manage orders, save preferences, and facilitate future purchases.
  • Placing orders for products in compliance with our Terms of Purchase.
  • Contacting our customer service team for support (e.g., inquiries about orders, returns, or products).

All use of the Website must comply with applicable local, national, and international laws, including laws related to data privacy, intellectual property, and online conduct.

5. Prohibited Uses of the Website

You agree not to engage in any of the following prohibited activities when using the Website:

  • Unauthorized Access: Attempting to access restricted areas of the Website (e.g., admin panels, customer data databases) or using automated tools (e.g., bots, scrapers, crawlers) to collect, copy, or extract content from the Website without Dooneuy’s prior written permission.
  • Misuse of Content: Copying, modifying, distributing, selling, licensing, or reproducing any content on the Website (including product images, descriptions, logos, and trademarks) without explicit written consent from Dooneuy.
  • Fraudulent Activity: Placing orders with stolen payment information, creating fake accounts to manipulate promotions, or making false claims about products (e.g., fake reviews to mislead other users).
  • Harmful Conduct: Uploading or transmitting viruses, malware, or other harmful software; disrupting the Website’s functionality (e.g., DDoS attacks); or posting harassing, defamatory, or illegal content in any user-generated areas (if applicable).
  • Violation of Others’ Rights: Infringing on the intellectual property, privacy, or other legal rights of Dooneuy or third parties (e.g., using a third party’s trademark without permission).

Dooneuy may take immediate action to address prohibited uses, including blocking your IP address, suspending/terminating your account, and pursuing legal remedies if necessary.

6. Intellectual Property Rights

All content on the Website—including product images, descriptions, logos, brand names (“Dooneuy”), graphics, text, software, and design elements—is the exclusive intellectual property of Dooneuy or its licensors. These materials are protected by copyright, trademark, and other intellectual property laws worldwide.

You do not acquire any ownership rights to the Website or its content by accessing or using the Website. Your use of the Website grants you a limited, non-exclusive, non-transferable license to view and use the content solely for personal, non-commercial purposes (e.g., browsing products, placing personal orders). This license does not allow you to modify, distribute, or exploit the content for commercial gain.

7. Third-Party Links and Content

The Website may contain links to third-party websites, services, or content (e.g., social media platforms, payment processors, or partner sites). These links are provided for your convenience only, and Dooneuy does not control or endorse the content, privacy practices, or terms of use of these third-party platforms.

You access third-party links at your own risk. Dooneuy is not liable for any loss, damage, or harm caused by your use of third-party websites or services. We recommend reviewing the privacy policies and terms of use of any third-party platform before interacting with it.

8. Website Availability and Updates

Dooneuy strives to keep the Website accessible and functional at all times, but we do not guarantee that the Website will be available 24/7 or free from errors, interruptions, or outages. We may need to temporarily suspend the Website for maintenance, updates, or technical issues—we will make reasonable efforts to notify users of planned downtime (e.g., via a notice on the Website or email for account holders) when possible.

Dooneuy also reserves the right to modify or discontinue any feature of the Website (e.g., product categories, account tools) at any time, with or without notice. We are not liable for any loss or inconvenience caused by Website downtime, feature changes, or technical issues.

9. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied. To the maximum extent permitted by applicable law:

  • Dooneuy disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement (e.g., we do not warrant that the Website will meet your specific needs, or that product descriptions are error-free).
  • Dooneuy does not warrant that the Website will be secure, error-free, or free from viruses or other harmful components.
  • Product availability and pricing on the Website are subject to change without notice, and Dooneuy does not warrant that listed products will be in stock or that prices will remain unchanged after you view them.

Some jurisdictions do not allow the exclusion of implied warranties, so the above disclaimers may not apply to you in full.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Dooneuy shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website (e.g., loss of access, data loss, or inconvenience), even if Dooneuy has been advised of the possibility of such damages.
  • Our total liability for any claim related to the Website or these Terms (whether for breach of contract, negligence, or otherwise) shall not exceed $100 USD, or the total amount you have paid to Dooneuy for products in the 12 months prior to the claim (whichever is higher).
  • Dooneuy is not liable for damages caused by circumstances beyond our reasonable control, including but not limited to natural disasters, internet outages, third-party service failures (e.g., payment processors), or changes in applicable laws.

This limitation of liability applies to all claims, whether based on contract, tort, strict liability, or other legal theories. Some jurisdictions do not allow the limitation of liability for certain damages, so this section may not apply to you in full.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dooneuy, its employees, directors, officers, and affiliates from and against any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorney fees) arising from:

  • Your use of the Website in violation of these Terms or applicable law.
  • Your breach of any obligation under these Terms (e.g., account security, prohibited uses).
  • Any content you post or transmit on the Website (if applicable) that infringes on third-party rights or is unlawful.
  • Unauthorized use of your account by a third party (unless such use is due to Dooneuy’s negligence).

Dooneuy reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

Any dispute arising out of or related to these Terms or your use of the Website shall first be resolved through good-faith negotiation with Dooneuy’s customer service team (contact via [email protected]). If negotiation fails, the dispute shall be submitted to binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association (AAA). Judgment on the arbitration award may be entered in any court having jurisdiction.

You agree that you will not bring any claim against Dooneuy on a class action, collective action, or representative action basis. All disputes must be resolved on an individual basis.

13. Contact Us

If you have any questions, concerns, or disputes related to these Terms of Use or your use of the Website, please contact our customer service team at:

Email: [email protected]

Our team is available Monday to Friday, 9:00 AM to 6:00 PM (GMT+8), and will respond to your inquiry within 24-48 business hours.